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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">kazecve</journal-id><journal-title-group><journal-title xml:lang="ru">Казанский экономический вестник</journal-title><trans-title-group xml:lang="en"><trans-title>Kazan economic vestnik</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">2305-4212</issn><publisher><publisher-name>КФУ</publisher-name></publisher></journal-meta><article-meta><article-id custom-type="elpub" pub-id-type="custom">kazecve-186</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>ЭКОНОМИКА И УПРАВЛЕНИЕ НАРОДНЫМ ХОЗЯЙСТВОМ</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>ECONOMICS AND MANAGEMENT OF NATIONAL ECONOMY</subject></subj-group></article-categories><title-group><article-title>Основные характеристики информационно-технологических процессов для совершенствования системы государственного и муниципального управления</article-title><trans-title-group xml:lang="en"><trans-title>Functional properties of modern information and technological factors for improving the public administration system</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Кашапов</surname><given-names>М. Н.</given-names></name><name name-style="western" xml:lang="en"><surname>Kashapov</surname><given-names>M. N.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Кашапов Марат Наилевич, магистр</p></bio><bio xml:lang="en"><p>master student</p></bio><email xlink:type="simple">maratkashap@gmail.com</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Кашапов</surname><given-names>А. Н.</given-names></name><name name-style="western" xml:lang="en"><surname>Kashapov</surname><given-names>A. N.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Кашапов Азат Наилевич, аспирант</p></bio><bio xml:lang="en"><p>Postgraduate student</p></bio><email xlink:type="simple">kashapazat@gmail.com</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Сабитов</surname><given-names>Р. А.</given-names></name><name name-style="western" xml:lang="en"><surname>Sabitov</surname><given-names>R. A.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Сабитов Рустэм Адиевич, кандидат технических наук</p></bio><bio xml:lang="en"><p>PhD in Engineering, Associate Professor</p></bio><email xlink:type="simple">r.a.sabitov@mail.ru</email><xref ref-type="aff" rid="aff-1"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru"><institution>Казанский (Приволжский) федеральный университет</institution><country>Россия</country></aff><aff xml:lang="en"><institution>Kazan (Volga region) Federal University</institution><country>Russian Federation</country></aff></aff-alternatives><pub-date pub-type="collection"><year>2021</year></pub-date><pub-date pub-type="epub"><day>23</day><month>05</month><year>2024</year></pub-date><volume>0</volume><issue>2</issue><fpage>10</fpage><lpage>15</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Кашапов М.Н., Кашапов А.Н., Сабитов Р.А., 2024</copyright-statement><copyright-year>2024</copyright-year><copyright-holder xml:lang="ru">Кашапов М.Н., Кашапов А.Н., Сабитов Р.А.</copyright-holder><copyright-holder xml:lang="en">Kashapov M.N., Kashapov A.N., Sabitov R.A.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://kazecve.elpub.ru/jour/article/view/186">https://kazecve.elpub.ru/jour/article/view/186</self-uri><abstract><p>В статье авторы представляют основные пути развития информационно-коммуникационных технологий (ИКТ) в области публичного управления в эпоху цифровой экономики. ИКТ рассмотрены в качестве платформы по проведению государственной информационной политики. Рассмотрены основные цели предприятий, которые они ставят перед собой. Указаны пути развития предприятия в рамках конкурентоспособной среды в эпоху цифровой экономики. Дается определение понятия информационно-технологических факторов (ИТФ) как средств публичного управления (ПУ), выявлены их отличительные черты, цели, задачи и приоритеты. Показаны разногласия, которые проявляются в качестве отчуждения общества от государства, разрешение которых возможно с помощью интегрирования общественной коммуникации в ПУ. Также рассмотрены аспекты, препятствующие развитию системы ПУ в период широкого внедрения и развития новых информационных технологий. Характеризуются и систематизируются информационно-технологические факторы в трехуровневом виде, определяется их значение в задачах развития системы ПУ. Отмечены сложности и проблемы информационного обеспечения государственных управленческих процессов, определена целесообразность и качество влияния информационных систем на государство и массовое сознание. Авторами исследуются ключевые составляющие государственной политики в области информатизации управленческой деятельности. Определено влияние новых информационных технологий на качество и эффективность управленческих процессов.</p></abstract><trans-abstract xml:lang="en"><p>In the article, the authors present the main trends: development the modern information and communication technologies (ICT) in the field of public administration in the era of the digital economy. ICT is considered as a platform for the implementation of state information policy. The main goals of enterprises that they set for themselves are considered. The ways of development of the enterprise within the competitive environment in the era of the digital economy are indicated. The definition of the concept of information technology factors (ITF) as means of public administration (PU) is given, their distinctive features, goals, tasks and priorities are identified. It shows the differences that manifest themselves as the alienation of society from the state, the resolution of which is possible through the integration of public communication in the PU. The aspects that hinder the development of the PU system during the period of widespread introduction and development of new information technologies are also considered. The information and technological factors are characterized and systematized in a three-level form, and their significance in the tasks of the development of the PU system is determined. The difficulties and problems of information support of state management processes are pointed out, the expediency and quality of the influence of information systems on the state and mass consciousness are determined. The authors study the key components of the state policy in the field of informatization of management activities. The influence of new information technologies on the quality and efficiency of management processes is determined.</p></trans-abstract><kwd-group xml:lang="ru"><kwd>информация</kwd><kwd>интеллектуальная система</kwd><kwd>управленческий процесс</kwd><kwd>информационное обеспечение</kwd><kwd>Интернет</kwd><kwd>государственная политика</kwd><kwd>информационно-коммуникационная технология</kwd><kwd>публичное управление</kwd></kwd-group><kwd-group xml:lang="en"><kwd>information</kwd><kwd>intelligent system</kwd><kwd>management process</kwd><kwd>information support</kwd><kwd>Internet</kwd><kwd>public policy</kwd><kwd>information and communication technology</kwd><kwd>public administration</kwd></kwd-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">Мухаев Р.Т., Абрамова О.Г. 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