Research of foreign and domestic experience of implementation of the system of key performance indicators in an organization

Abstract

The article gives an example of successful integration of KPI into the management structures of large companies, such as Deloitte, Samsung and McDonalds, which helps to improve the efficiency of business processes. The authors emphasize that in foreign practice the use of KPI is often accompanied by the use of additional management tools, such as balanced scorecards. This allows companies to formulate goals more clearly, define objectives and control results, which, in turn, strengthens their position in the competitive market. Special attention is paid to successful examples of KPI implementation in such companies as Google, Amazon and Netflix, each of which adapts the system to its unique conditions. As a result of KPI implementation, companies achieve significant growth in productivity and financial results. The article emphasizes that the use of KPIs is an important tool for achieving strategic goals and increasing the competitiveness of an organization in the context of constant change.