Development of the standardization and certification system in the Russian tourism industry in modern conditions
Abstract
It is impossible to imagine modern production without quality control of products and services. Standardization and certification is a tool for this control. The authors in the article consider the importance of the application of normative documents on standardization in the tourism industry. One of the important areas of standardization and certification of recreational services is the functioning of hotel enterprises. This is due to the continuous growth of customer requirements for the quality of services provided, a significant increase in service standards in the most developed countries of the world. The adoption of new regulatory documents in this area will contribute to the further development of all types of tourism in the Russian Federation, as well as improve the quality of services provided in this industry.
About the Authors
L. R. Fakhrutdinova
Kazan (Volga region) Federal University
Russian Federation
Russian Federation
PhD in Economics, Associate Professor.
B. M. Eidelman
Kazan (Volga region) Federal University
Russian Federation
Russian Federation
PhD in Economics, Associate Professor.
A. M. Naida
University of management “TISBI”
Russian Federation
Russian Federation
PhD in Economics, Associate Professor.
References
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Review
For citations:
Fakhrutdinova L.R., Eidelman B.M., Naida A.M. Development of the standardization and certification system in the Russian tourism industry in modern conditions. Kazan economic vestnik. 2021;(1):10-14. (In Russ.)
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